Get to know A&B Money — a UK-based, FCA-authorised payment and remittance provider supporting customers with international money transfer and foreign exchange services.
Who we are?
We operate under the trading name A&B Money through the ABFX mobile app, providing international payment services and foreign currency exchange solutions, including multi-currency accounts and FX conversions. Our focus is to deliver secure, efficient, and reliable cross-border payment services for individuals and businesses.
A&B Money is authorised and regulated by the Financial Conduct Authority (FCA) as a Money Service Business / Payment Services provider (Firm Reference Number: 716949).
We operate in accordance with applicable UK regulatory requirements, including financial crime prevention and customer due diligence obligations, to ensure safe and compliant financial services.
Trading name and business areas
A&B General (UK) Limited (trading name for payment services as A&B Money, and account provider name AB PLUS) was established as part of a broader group structure originating from A&B General Group in Thailand. The business was developed to support international money transfer and foreign exchange services between the UK, Europe, Thailand, and other global markets.
Products & Services
We provide international payment services by facilitating transfers to designated beneficiary accounts through established banking and payment networks in the relevant jurisdictions. Our services are delivered with a strong focus on security, compliance, and customer support.
Over time, we have expanded our operational footprint to support customers across multiple regions, working within applicable regulatory frameworks in the United Kingdom, Europe, and other international markets, including compliance with anti-money laundering (AML) and financial crime prevention requirements.
Licence & Regulation
We are authorised and regulated in the United Kingdom by the Financial Conduct Authority (FCA): https://register.fca.org.uk/s/firm?id=001b000001HiyR6AAJ
Our business has grown steadily over the years, driven by increasing demand for international money transfer and foreign exchange services, as well as continued investment in technology, compliance, and customer service.
Real-Time Market Rate
Our pricing is powered by live global FX market data, updated throughout the day to reflect real-time currency movements. This ensures transparent, market-aligned exchange rates for every transaction, giving customers clarity and confidence before confirming a transfer. The exchange rate is always shown upfront and locked in at the time of execution.
How much is the charge?
Our fees start from £2 for eligible transfers to Thailand. Fees may vary depending on the transfer amount, destination, and payment method, with a maximum fee applicable for higher-value transactions.
All fees and exchange rates are clearly displayed before you confirm a transaction, so you always know the total cost upfront.
Is there a transfer limit?
Transfer limits may apply depending on regulatory requirements, verification status, and risk assessment. Subject to these requirements, customers may be able to send a wide range of amounts.
How fast are payments to Thailand and other countries?
We offer a range of transfer options to suit different customer needs. Depending on the destination, payment method, and processing requirements, payments to Thailand can typically be delivered within a few minutes following approval and payment confirmation.
For transfers to countries within the European Economic Area (EEA), funds are generally delivered by the next working day. Transfers to other international destinations are processed through established banking networks, including SWIFT, and delivery times may vary depending on the destination country and receiving bank.
Our service is designed to operate efficiently throughout the year, including periods when traditional banking services may be affected by local holidays. However, delivery times may vary due to receiving bank processing times, regulatory checks, intermediary banking arrangements, and other factors outside our control.
How to register
To comply with UK regulatory requirements, including Know Your Customer (KYC) procedures and HM Treasury guidance, customers are required to complete an identity verification process before using our services. You will need to provide the following:
1. Proof of Identity
Such as a valid passport or UK/EU driving licence.
2. Proof of Address
Such as a utility bill, bank statement, council tax letter, or other official document issued by a recognised organisation or government authority.
3. Customer live selfie
A live selfie (video capture) is required as part of the identity verification process. This step is used for fraud prevention and helps ensure that the person completing the application is the legitimate account holder. Please ensure your face is clearly visible and not covered — sunglasses or headwear should not be worn, unless for religious or medical reasons.
You can register online via our website: www.ab-money.co.uk. Please ensure all required fields are completed accurately to avoid delays in processing your application.
How do we transfer your money?
After completing your registration, payment instructions will be provided securely through your account or via email. You can send money to us using the following methods:
1. Bank Transfer
You can make a payment via:
- Online banking (UK and supported European countries)
- Telephone banking
- In-branch or bank counter transfers
Please include your membership or reference number when making the payment so we can correctly allocate your funds. We also recommend keeping your transaction receipt until the transfer has been fully processed.
2. Debit / Credit Card
You may fund your account using a Visa or Mastercard debit or credit card through our secure payment process. Card payments can be made via our mobile application or online platform by selecting the "Deposit" option and following the on-screen instructions, or through our online portal at https://banking.abmoneyplus.com/login. All card transactions are processed through secure payment systems in line with industry security standards and are subject to verification, eligibility checks, and applicable fees.
Benefits for A&B Money members
Once you become a registered member, you will have access to a range of benefits designed to enhance your international payment experience.
Free Transfer Benefit
Eligible customers may receive promotional free transfer credits as part of selected campaigns. Availability may vary, and terms and conditions apply. Please note that certain payment methods, such as card payments, may not be eligible for this benefit.
Instant Payment to Thailand
We offer fast international transfers from the UK and Europe to Thailand, with many payments processed within minutes once the transaction has been successfully approved.
Competitive Fees
Our fees start from £2, depending on the transfer method and amount.
Secured exchange rate
We offer fixed exchange rate options for selected transactions, allowing customers to know the expected amount to be received at the time of confirmation. This helps provide greater clarity and protection against market fluctuations during the transaction process.
AB Plus account services
Open an account with AB Plus in GBP and EUR, including local account details such as a UK sort code and SEPA IBAN. These services allow customers to send and receive payments more efficiently across supported regions. Eligible customers can access a debit card for payments and ATM withdrawals worldwide, subject to account approval and verification.
Online & mobile access
Customers can manage their account through our mobile application or online platform, available 24/7. Services include balance checking, transaction history, and payment management — available via the ABFX mobile application on iOS and Android.
iOS: https://itunes.apple.com/us/app/abfx/id1352795706?mt=8
Android: https://play.google.com/store/apps/details?id=com.ab_money
Customer support (we are human, not AI). Contact our support team during business hours, 9.00-17.00 (UK time), Monday to Saturday. Tel: 02033559660 — Email: info@ab-money.co.uk
Payment confirmation and transaction evidence
Upon submission of a payment order, A&B Money members will receive an automated email confirmation by 5:00pm (UK time) on the same business day. This confirmation will include:
- Applicable exchange rate
- Total amount transferred
- Expected amount to be received at the destination
- Full beneficiary bank account details
Transaction Processing and Delivery
While A&B Money processes transfers with the aim of delivering funds within standard international transfer timelines, actual arrival times may vary depending on intermediary banks, clearing systems, and receiving bank processes in Thailand.
To initiate a transfer, customers must contact our support team directly:
Telephone: 0203 355 9660
Email: info@ab-money.co.uk
Operating Hours: Monday to Saturday, 9:30am – 5:00pm (UK time)
The Beneficiary information must be correct and complete, including:
- Bank name
- Account number or IBAN
- Sort code or BIC
- Account name
- Country
- currency
Further information is available at www.ab-money.co.uk