Our company complies with the European Union and United States financial market rules, including the bank’s rules for international transfers — to ensure customers get the best service: fast and secure. Our team is well-trained by an MLRO to ensure that all transfers are not related to money laundering or financial terrorism.
To comply with KYC (Know Your Customer) and KYB (Know Your Business) regulations, we need to make sure who exactly our customers are, which is why we ask for documents to confirm the identity of an individual or a legal entity.
These requirements are in accordance with the bank’s regulations and applicable global laws, ensuring that senders and receivers transact under the control of international regulations.
The KYC process means identifying and verifying the customer using reliable, independent documents — just as a bank collects documents when you open an account.
The company must comply with source-of-funds rules under the Money Laundering Act of 2007. We need supporting documents for both sides — where the money comes from and who it goes to — under regulation 8 (ongoing monitoring) and regulation 14 (sanctioned persons).
We want to ensure every transaction is legitimate. A transaction may be temporarily blocked if it is still in the process of investigating the source and destination of funds.
All documents are securely stored under internet security to the same standard as a bank. Customers can be assured that documents will not be shared with third parties, under ICO and PCI DSS controls.
Customer information is used only for the benefit of the company and the customer, and for risk control — working closely with compliance to ensure all client transactions are governed by law.
We have a buying-and-selling system under Swift Payment and Acquiring — the same security as a standard bank. Debit/Credit card payments connect automatically to Visa and Mastercard directly.
Online money transfers are an automatic bank-to-bank connection, and all customer funds are protected by the banking system as an additional layer.
Our company is legally registered with the FCA and directly affiliated with the money-laundering offices under HMRC. We are also licensed in 32 countries across Europe.
The company is registered with the IRS in Chicago, Illinois, holding a transfer licence with FinCEN. For electronic security, we are licensed with the ICO and certified to PCI DSS — the same standard as international banks.
We offer both a fast-track service — received the same day the customer sends — and a normal service received the next day.
We have no restrictions on transfer limits, nor are we held back by Thai bank holidays the way ordinary banks or high-street money shops are.
